Custom Services
Custom Packaging & Kitting
For the buyer with several items in one project: the goods are made or bought across more than one supplier, and the order still has to arrive as one set, packed the way the project was planned.
This page covers the packaging end of a project — the packaging layout, the gift box, and the kitting that turns finished goods from several places into one packed order — and the point in the process where the quantities and the packing are confirmed.
One project, one packing plan
- Covers Packaging, gift boxes and the project combination, with the packing layout that goes with them
- Where goods meet Finished goods from the suppliers of one project go to a warehouse or collection point we name before anything is packed
- Settled there The quantity count, the packaging confirmation and one merged shipment, with the quality check at the same point
- How it ships One delivery once everything has arrived; a batch delivery only against confirmed batch times, batch quantities, extra freight and your own date
The service
What packaging and kitting cover.
Four parts of the work, in the order a project meets them: the layout, the box, the gathering that makes one set out of several suppliers, and the packing standard the whole order is held to.
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Packaging layout
The packaging layout is part of the production design this team does: where the logo, the product name and the contents sit on the box or the bag, set for the item it carries and then held the same across the items packed together.
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Gift boxes and how a set is presented
Packaging, the gift box and the project combination are all among the things that can be customised, so how a set is handed over is designed with the order rather than left at a plain carton.
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Kitting across suppliers
The items of one project do not finish in the same place. Bringing them together at one point is what makes a set possible: our own production and the goods bought through the supply chain are gathered, and the project is completed there rather than in several parcels.
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One packing standard
The goods are packed under one packaging plan after the quantities have been counted against your list, so the cases that arrive belong to one project instead of showing which supplier each item came from.
How it runs
From finished goods to one packed order.
The four steps between the last supplier finishing and the consignment leaving, with what is confirmed at each one.
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The goods are gathered
The default for a multi-item project is that each supplier sends to a warehouse or collection point we name, rather than straight out of the factory. A supplier shipping direct is a special case, and it is worth saying early, because the counting and the packing confirmation happen where the goods are gathered.
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The set is counted
Every item is counted against the list you approved while the whole project is still in one place, item by item. A carton that is short or an item that never arrived is found here, before the consignment is closed rather than after it has landed.
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The packaging is confirmed, then packed
The packaging is confirmed as one of the points an order is confirmed on before production starts, and it is confirmed again on the packed goods: the layout, the box, and how the items sit inside it.
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One merged shipment
Everything leaves together once it has arrived. A batch delivery is arranged where the project calls for it, but when each batch goes, how much is in it, what the extra freight comes to and where your own date sits are agreed before anything is split.
The shipping method is chosen with you on quantity, destination, time and budget: express or air freight for small quantities, and air, sea or European rail for larger consignments. DDP can be arranged for the United States and parts of Europe, and the product price and the freight are quoted separately with the total cost shown.
The limits
What this service does not do.
Five boundaries worth knowing before a project is packed, because they are the ones buyers usually assume rather than ask about.
- No warehousing: the goods of a project are gathered and shipped on rather than stored, and the collection point is a step in the order, not a place your stock lives.
- No per-address distribution: the project leaves as one consignment to the delivery point named in the quotation, not as individual parcels to individual addresses.
- A supplier shipping straight to you is the special case here rather than a route chosen item by item: where it happens, the count and the packing confirmation stay at the point where the goods were gathered.
- The packaging work here is production packaging: the layout, the box and how the set is packed for shipment. A full brand identity programme, or packaging design with no production behind it, is not what this team takes on.
- An in-hands date is confirmed only after the work has been checked for production feasibility, for lead time and for shipping, never before it.
Where a detail turns on the product, the process or the supplier — the structure of a box, for instance — it is confirmed against the specification before it goes into the quotation, rather than filled in as a standard from a template.
What we need from you
What the packing plan is built on.
One list to start from, and the points that are settled on the goods themselves before the consignment leaves.
The list to start from
A packing plan is only as good as the order it is packing, so it starts with the list you approved and how the set is to arrive.
- The items, and the quantity of each one
- Which items are packed together, and which are handed over on their own
- Any packaging requirement you already have: the box, the bag or the gift box
- The logo and the colour reference that go on the packaging
- The date the packed goods have to be in your hands, and the delivery country or region
Before the consignment leaves
Four points are settled on the goods rather than in an email, so the shipment that goes out is the shipment that was agreed.
- The quantities, counted against the list you approved rather than against what the suppliers reported
- The packaging confirmed as part of the confirmation that lets production start
- The shipping method, chosen with you on quantity, destination, time and budget
- For a batch delivery, when each batch goes, how much is in it, the extra freight it adds and your own date
Questions buyers ask
Packaging and kitting questions.
The questions that come up when a project has to leave as one order, answered the way they would be answered by email. A native disclosure, so each answer opens on its own and no script is needed.
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Can the order be packed as separate kits rather than as bulk cartons?
Kitting is that: the items of a project are brought together and packed as a set rather than leaving loose from each supplier. How a set is made up — which items go together and what carries them — is decided in the packing plan, together with the box or the bag. What this service does not do is send the sets on: the project leaves as one consignment to the delivery point in the quotation, and distribution to individual addresses is not a service we run.
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Can the packaging and the gift box be customised?
Packaging, the gift box and the project combination are on the list of things that can be customised, and the packaging layout is part of the design work rather than something added at the end. What the box is made of, how it is structured and what it adds to the job are confirmed against the specification instead of assumed, and custom packaging is one of the cases where a physical sample is advised before the run goes ahead.
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The items will not all be ready at the same time. Can the order be delivered in batches?
The default is one delivery once everything has arrived, and a batch delivery is arranged rather than assumed. Four things are settled before anything is split: the date each batch leaves, the quantity in it, the freight the split adds, and where your own event or programme date sits. A split carries its own freight, so those four points come first.
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How is the freight worked out?
The product price and the international freight are quoted separately, with the total cost shown, so it is clear what the goods cost and what moving them costs. The method follows quantity, destination, time and budget: express or air for small quantities, and air, sea or European rail for larger ones, with DDP available for the United States and parts of Europe. Trade terms can be EXW, FOB, DDP or another basis we agree, and the product price and the freight are both held for 60 days from the quotation.
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Can the goods be sent straight to an address, or to several addresses?
One consignment to the delivery point named in the quotation is what this service covers. Storage in between, and distribution to individual addresses, are not services we run, so they are not quoted here, and goods forwarded on after they arrive are arranged on your side. If a supplier is to ship direct instead of sending to the collection point, say so early: that route is the exception, and it decides where the count and the packaging confirmation can take place.
Where to look next
The pages that carry the rest.
The scenario where the packed set is the point, the service on the other side of packing, and the section this page belongs to.
- Employee Welcome Kits The scenario where the packed set is the product: one box that a new starter opens on the first morning.
- Quality Control & Shipping Coordination The service on the other side of packing: the checks that come before it, and the shipping coordination that follows.
- Custom Services The hub, with the other five services and how one order moves between them.
Pack the project as one order.
Send the item list, the quantity of each one and the way you want the set to arrive — or just the project and the date if the packing is still open. You will hear what can be packed together, what the packaging adds to the job, and how the consignment would go.