Solutions
Retail & Brand Merchandise
For Amazon sellers, Shopify brands, online retailers and ecommerce brands buying their own-brand products, custom gifts and small test batches.
A product sold under your own name is judged by what the customer receives and by what the next batch looks like: the same item, the same colour, the same logo, the same packaging. Patches, labels, keychains and other small branded pieces come out of our own production and the rest of the range is bought through our established supply chain, so a first run, a range and a repeat order are quoted, sampled and shipped as one project.
Own-brand and online retail ranges
- Who buys it Amazon sellers, Shopify brands, online retailers and ecommerce brands with their own retail or online channel.
- What they sell Their own-brand products, custom gifts and small test batches brought to market under their own name.
- What they order Patches, keychains, apparel, bags, drinkware, gift items and custom accessories - the pieces that carry a logo or a label on a shelf or in a listing.
- Made by us Patches and badge products, PVC labels and soft PVC items, embroidered and PVC keychains, lanyards and webbing come from our own production, or production we are directly involved in. The rest of the range is bought through our established supply chain, and we do not claim every category is made in our own factory.
What the buyer checks
What the project has to get right.
A seller's four worries are not the same as a corporate buyer's: they are about the next batch, the way the product arrives, how much of it has to be bought at once, and how quickly the answer comes back.
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The same product, batch after batch
Batch-to-batch variation is the first thing a seller notices, and the reviews follow it: a good sample, a different bulk run, a batch that shifts in colour, a logo that comes back changed. The approved sample and the confirmed colour reference are what every later run is checked against.
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Packaging, label and presentation
How the product presents when it is opened is part of the product: the packaging design, the label, the barcode and the way the item looks on a shelf or in a listing. These are agreed with the item rather than added after production, and the packaging layout is part of our design work.
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Minimum quantity and inventory risk
A new product is usually tested before it is scaled. Many products can be made at a lower quantity and the real minimum follows the product, the process and the supplier, so a first run can stay small and a product that sells can be replenished.
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An answer while the channel moves
An online channel changes faster than a catalogue does: a colour, a size, a quantity or a date can move in the middle of a project. The reply has to come back quickly and it has to be accurate, with the parts still being checked named as such.
What this buyer asks for in exchange is a sample to confirm, a bulk run produced against it, a quality check and a check before the goods are shipped. Those steps are the same on a first test batch and on a repeat order.
Three ways to build the range
One brief, three configurations.
Where the brief is open we put forward one main configuration with one or two alternatives behind it, so a first product can be tested without committing to a whole range at once.
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Example configuration
Essential
One product that carries the brand on its own, in a first run small enough to test the listing with.
- One item from the range this buyer orders most: a patch, a keychain, a bag, a drinkware item or a custom accessory
- One logo process in one position - embroidery, print or a PVC label
- Individual packing in a plain box, with no printed layout
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Example configuration
Recommended
Two or three items that read as one brand, sharing one logo, one colour reference and one way of being packed.
- A main item with a supporting piece - a patch with a keychain, or a bag with a drinkware item
- One Pantone reference held across every item in the range
- Packaging that carries the brand, with the layout agreed before production
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Example configuration
Upgrade
A fuller range, for a product that has already sold, with custom packaging and the repeat order already in view.
- Three or more items across categories, including pieces from our own production such as patches, PVC labels and keychains
- Custom packaging, a gift box where the product calls for one, and the presentation the sales channel needs
- A repeat-order plan: the artwork, the colour reference and the approved sample held for the next run
None of these three is the default package, and no price is shown on this page: what a range costs follows the item, the quantity, the decoration and the packaging you choose. Depends on the specification — ask for a quote, and the quotation will list the products, the quantities, the unit prices and the total.
Swaps
What can change inside the range.
An item can be replaced or added without rebuilding the range around it, and a product that sells can grow from a test batch into a repeating line.
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Item for item
Patches, keychains, apparel, bags, drinkware, gift items and custom accessories can be swapped or added inside a range. What stays is the logo, the colour reference and the way the packaging presents the product.
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The decoration method
Print, embroidery, a PVC label or another logo process can differ from item to item. The method follows the material and the shape of the product, not the other way round.
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Material, size and colour
Material, size and colour are part of the customisation range on most products, and the Pantone reference is confirmed before production so a later batch starts from the same colour as the first.
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Packaging and presentation
Plain individual packing, a printed box or a gift box, with the packaging layout worked out as part of the project. The packaging is agreed with the item, not added at the end.
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Quantity and mix
Quantities can differ from item to item, because the real minimum follows the product, the process and the supplier. Tell us the mix you can commit to for a first run and we confirm each line with the quote.
Logo, colour and packaging
One brand across the whole range.
For a seller this is not a design preference: it is what stops two products from the same brand looking as though two different suppliers made them.
A patch is embroidered, a bottle is printed and a bag may take a woven label - the mark has to sit correctly on each of them and survive what the material allows. The colour reference, the artwork and the packaging layout are set once and then used for every item, so a first batch and a repeat order look like the same brand. One supplier producing or sourcing the whole range is also what removes the patchy quality, the colour drift, the mismatched logos and the mixed packaging that several separate suppliers produce.
What the design team does
- Logo layout on the product, and the size adjustment that goes with it
- Product mockups so the logo can be judged on the item before it is made
- Pantone colour confirmation for the material and the process
- Print, embroidery or PVC artwork adjusted for the chosen item
- Packaging layout, including the printing that goes on the box
- Visual consistency across the items of one range
- Landing a brand asset or a concept you already have onto the product and the process
What we do not do
- A full brand identity programme
- A large original creative project
- Complex design work with no direct link to production
That boundary is stated plainly because it saves both sides a conversation: if your project needs a brand identity built from scratch, it is not ours to take on, and we will say so before quoting.
What we need from you
Six facts and we can quote.
A quick acknowledgement is not a quotation. The formal quote is prepared once these six facts are confirmed.
Send these and the reply is a written quotation rather than an estimate. If one of them is still open, tell us which one and we will work around it.
- The products: the items you have in mind, or the range you are planning if the list is not settled yet
- The quantity you need of each item, including the quantity you can commit to for a first run
- The customisation: logo, colour, Pantone, size, material, process and packaging requirements, including the label and the product presentation your channel needs
- The project background: what the product or the range is, and where it is sold
- The date the goods have to leave us or be in your hands
- The destination country or region the goods are going to
How the project runs
From the first sample to the repeat order.
Six steps, the same names the rest of this site uses for them, and one company carrying all six.
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Brief
The items, the quantity you can commit to for a first run, the logo and colour you work to, the packaging the product needs and the date the goods have to be ready.
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Product recommendation
One main configuration with one or two alternatives where the brief is open, so the comparison is clear. A specification you have already fixed is quoted as given, with no options added to it.
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Artwork & sample
Logo layout, colour reference and artwork checked against the chosen item, with a sample where the product or the colour needs one. That sample is the reference the bulk run is produced and checked against.
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Production & coordination
Every item made in our own production or sourced through our supply chain, and followed as one project rather than as several separate orders.
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Quality check
The goods checked before they are packed, against the sample and the specification that were approved.
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Delivery planning
Packaging, quantity verification, consolidation of the whole order and the shipping arranged for the delivery address you give us.
Because one company runs the order, a range costs you one quotation, one sample round, one production follow-up and one shipment, and you sign, pay and talk to one company. That is also what keeps the colour, the logo and the packaging the same from the first batch to the repeat order.
Questions
What this buyer asks first.
Six questions that come up on an own-brand or retail range, answered from how this company actually works.
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Will the second batch look like the first?
That is the reason to keep a range with one supplier. The approved sample and the confirmed colour reference are what a later run is produced and checked against, and the goods are checked before they are packed. One company producing or sourcing every item in the range is also what keeps the quality, the colour, the logo result and the packaging from drifting apart.
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What is the minimum quantity for a test batch?
Many products can be made at a lower quantity, and the real minimum follows the product, the process and the supplier, so it is confirmed per item with the quote rather than fixed in advance on this page. Tell us the quantity you can commit to for a first run and we will tell you what is possible for that product.
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Can you work to our packaging design and the label that goes on it?
Packaging and its printing are part of the customisation range, and the packaging layout is part of our design work: how the logo and the printing sit on the box, and how the product presents when it is opened. Where you already have artwork or a design, it is landed onto the pack and the item rather than designed again from nothing.
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Do you hold stock for us, or ship to our customers?
No. Nothing is held here on your behalf and we do not pick, pack and ship to individual customer addresses. What the project covers is the packaging, the quantity verification and the consolidation of the whole order, with the shipping method, the freight and the shipping time quoted for the destination you give us.
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Can we start small and reorder once it sells?
That is the usual shape of a retail or own-brand project: a small first run, then a repeat on the same specification. Quantities across the items of one range may differ. The artwork, the colour reference and the approved sample stay the reference for the repeat, so the second run is quoted and produced against them.
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How quickly do we get an answer?
A mature standard product is quoted within two to four hours, within 24 hours where purchasing has to confirm something, and within 24 to 48 hours for a complex multi-product project. If a project needs longer than one reply, you get the progress first, with the parts already confirmed, the parts still being checked and when the full proposal will follow.
Where to look next
The pages that decide the detail.
The part of the range we make ourselves, the way packaging is agreed, and the guides and notes on the buying side.
- Small Branded Merchandise Patches, labels, keychains and small gifts: the part of this range that comes out of our own production.
- Custom Packaging & Kitting How packaging, the box and the way a range is put together are agreed with the products.
- Resources Guides and notes on the buying side: what to choose, what to compare and what to confirm.
Also worth a look: Apparel & Headwear, Drinkware and the Solutions overview.
One quotation for the whole range.
Send the items and quantities you have in mind, or just the one product you want to test first, with the packaging it needs and where the order is going. We will come back with one main configuration, one or two alternatives if the brief is still open, and what the project would take.